If you are testing a new device that is authentication against the RSA device, sometimes you need to confirm that it is actually sending requests to the SecurID server. To check this, go to the Reporting(1) tab, and select Real-time Activity Monitors(2) and Administration Activity Monitors(3).  Then in the Admin Activity Monitor, select the Start Monitor(1) button.  All the logins will show up in the log monitor window(1), so you can monitor what gets authenticated and when.  |